Frequently Asked Questions
This is the all important FAQ page but bottom line,
please feel free to contact me with any questions.
DON'T BE SHY, I'm here to help!
I can talk skirts, dance, & Russell Crowe (but that's another website)
for hours on end! 
Send me an email at 32fouettes@gmail.com.
Q: What size am I?
A: See the "What Size Should I Order?" page for detailed information. The skirts ar made in standard sizes: child, xsmall, small, medium, large, and xlarge. All the skirt designs can be made for children, teens and adults. Need a larger size? No worries. I am happy to accomodate larger sizes, see our Custom or Special Orders for more information. If you do not see the size you need, please please do not hesitate to ask! Skirts are made as they are ordered. Feel free to include any sizing you'd like with your order. Just remember that non-standard size skirts are considered custom and cannot be returned. Please email me, 32fouettes@gmail.com, if you have any questions concerning fit or sizing -- I am here to help!
A: Once your order has been received,
I will fill and ship your order within 7 business days or less. This does not apply to special/custom orders, large quantity orders, or orders that are to be paid via check/money order/cashiers check. Unless circumstances prove otherwise, your special order will fill and ship within 7 to 10 working days. Need your order more quickly? Please contact me at
32fouettes@gmail.com and I will do everything within my power to accommodate you. I am here to help!
A: USPS Priority Mail is our preferred method to ship. Other methods such as FedEx and Express Mail are available to you at check out. USPS Priority Mail normal delivery time is two to three days depending upon your location. FREE Shipping on ORDERS totaling $80 or more!
Once your package has left my hands and is with the shipping service, unfortunately I cannot accept responsibility for transit time. If you need your order more quickly, please contact me via email
32fouettes@gmail.com and I will do everything I can to meet your necessary time frame.
This does not apply to international shipping. For international shipping, please contact me via email, 32fouettes@gmail.com, prior to placing your order. I will be most happy to ship internationally.
Q: What method of payment do you accept?
A: We accept direct website payments of VISA, MasterCard, American Express, Discover, and PayPal . By special arrangement we will accept checks/money orders/cashiers checks. Please contact me via email (32fouettes@gmail.com) to make special arrangements prior to completing your order online.
Q: What is your return policy?
A: Of course I hope this never happens but life is unpredictable! Returns on items can be made only within 7 days of shipment for exchange or credit only. Custom or special orders are NOT returnable. Sale items are NOT returnable. Shipping charges are non-refundable.
All return items:
* Must be sent postage paid
* Must include instructions telling us what you would like done with your returned items
* Must be in new, resalable condition in the original packaging with tags still attached
* ALL SALE ITEMS ARE A FINAL SALE
* ALL CUSTOM OR SPECIAL ORDERS ARE NOT RETURNABLE
Q. My skirt needs repair. Can you help?
A. In most cases yes. Please contact me via email (32fouettes@gmail.com) and let me know what the damage entails. If not to extensive, shipping costs will be the only fee for the repair work.
A: I use all types of fabric, many delicate in nature, and cannot recommend one generalized solution. If you are concerned about the fabric's care, you may want to ask a professional dry cleaner about the care of your skirt's fabric.
A: Email is the best way (
32fouettes@gmail.com). Please make sure and include as much detail as possible. And don't feel uncomfortable doing so, I love talking to you all! I'll do my utmost to respond to you as quickly as possible,
but always within 24 hours.
A: 32 Fouettes Dance Skirts values your privacy and treats it with the utmost respect. We will never loan, rent, or sell your personal information...period.
*Free Shipping promotion applies to US Domestic and Canada shipments. For all other international orders, please contact us at 32fouettes@gmail.com before placing your order.